At Martin Johnson Opticians we take your privacy very importantly therefore we will only be collecting data that is necessary for us to be able to provide you with the best possible service.
Collecting your personal information
In order for us to deliver the best possible service we collect information regarding your current and past health and medical information alongside basic information such as name, date of birth, address and telephone number.
How we use your information
The information we collate on you is primarily used to inform you about your ongoing eye care whilst using particular information in order to contact you in relation to reminders and queries.
Storing and processing your information
Your information is stored through our software known as Optisoft Enterprise. As we run on a standing order basis we do not therefore retain any bank details.If referrals are made your information may be shared by third parties in order to ensure you get the appropriate care. We retain your information for as long as reasonably necessary to provide our products and services and to maintain records to legal requirements.
Your Privacy Rights
You have the right to request information on your records for which we will provide to you promptly. You also have the right to request that your information be removed and erased from our system.
In relation to communication via your contact details, you are legally entitled to request that we contact you in the manner which is suitable to yourself may it be SMS, email, telephone or by post. You are also legally entitled to restrict our communication in order to only receive clinically necessary contact. Such contact preferences can be changed simply by contacting us.
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